Who are we?
At Teleperformance, we believe that good is never good enough. That’s why we’re the industry leader in building effective teams and delivering exceptional business results.
We are a diverse and inclusive culture built on human values. We attract and retain the best people in the industry because we believe in providing an inclusive, supportive, and inspiring work environment for our teams around the world.
Our Philosophy
We believe in the power of people
Our people fuel innovation and bring human empathy and understanding to all that we do.
We believe in the power of people
Our people fuel innovation and brind human empathy and understanding to all that we do.
We inspire and motivate
We inspire and motivate people to achieve more and make their mark our business.
We inspire and motivate
We inspire and motivate people to achieve more and make their mark our business.
We welcome and accept
Come as you are, we believe in you. There is beauty and strength in our diversity.
We welcome and accept
Come as you are become we believe in you. There is beauty and strength in our diversity.
TP Careers
Customer Experience Experts
We seek for enthusiastic people who can listen to customer service issues and offer innovative solutions to each problem. The CSR provides professional and quality service to external customers. Creates a genuine, customer friendly experience throughout calls and effective telephone techniques. Provides assistance in a helpful, accurate and timely manner while complying and staying abreast of policies.
Candidates are well-trained in product knowledge and customer service policies. Varied projects available, depending on your interests and best profile fit.Our Customer Service interaction experts serve customers within varied verticals:
- Telephony
- Retail
- Healthcare
- Logistics
- Education
- Entertainment
- Shared Services
- Fin Tech
Requirements:
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16+ years old
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Valid Cedula
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Intermediate / Advanced English Level
Sales Specialist
We are looking for top-notch creative solutions to customers inquiring about program`s products. The Sales Specialist will initiate customer calls, build and maintain relationships with customers, recommend modifications to products and services to promote customer retention. Offer superior customer service and promote sales.
Candidates are well-trained in product knowledge and customer service policies.
Language Interpreters
Creole & English | Work-at-Home
Language Specialists will provide proficient communication services in Creole – English for end-users (Consumers) by converting information from one language to another during a conversation.
Services include but are not limited to, medical, legal, and educational, among other fields or areas needed depending on each client’s specific needs.
Health Care Specialist
As a Health Care Customer Service Specialist, you will play a crucial role in providing exceptional customer service and support to patients and healthcare professionals. You will serve as a knowledgeable point of contact for medical services, insurance coverage, and general healthcare information inquiries.
Your empathetic and effective communication skills will be essential in addressing customer concerns, resolving issues, and building strong relationships with patients and medical staff alike.
Support Advisor
As a Customer Support Advisor, you will be an essential part of our company’s commitment to delivering exceptional service and support to our valued customers. Your primary responsibility will be to interact with clients and address their inquiries, concerns, and requests promptly and professionally.
Trilingual Sales Agents
Health Care Advisors
As a Health Care Customer Service Specialist, you will play a crucial role in providing exceptional customer service and support to patients and healthcare professionals. You will serve as a knowledgeable point of contact for medical services, insurance coverage, and general healthcare information inquiries.
Your empathetic and effective communication skills will be essential in addressing customer concerns, resolving issues, and building strong relationships with patients and medical staff alike.
As a Health Care Advisor, you will play a crucial role in providing exceptional customer service and support to patients and healthcare professionals. You will serve as a knowledgeable point of contact for medical services, insurance coverage, and general healthcare information inquiries. Your empathetic and effective communication skills will be essential in addressing customer concerns, resolving issues, and building strong relationships with patients and medical staff alike.
Customer Service Specialist - Telecom
We are looking for the TOP talent, the MVP’s of Customer Service, to join out Premium Telecom Program and change the game one interaction at a time.
A CS Specialist can solve problems with ease, building genuine connections while providing Best-in-class professional and quality service all customers.
Creates a genuine, customer friendly experience throughout calls and provides assistance in a helpful, accurate and timely manner while complying and staying abreast of policies and procedures.
Candidates are well-trained in product knowledge and customer service policies.
Requirements:
- Advanced English – B2
Sales Advocate – Wine Wednesday
We are looking for top-notch creative solutions to customers inquiring about program`s products. The Sales Advocate will initiate customer calls, build and maintain relationships with customers, recommend modifications to products and services to promote customer retention. Offer superior customer service and promote sales.
Candidates are well-trained in product knowledge and customer service policies.
Customer Experiencer Expert – French
We seek for enthusiastic people who can listen to customer service issues and offer innovative solutions to each problem. The CEE provides professional and quality service to external customers. Creates a genuine, customer friendly experience throughout calls and effective telephone techniques. Provides assistance in a helpful, accurate and timely manner while complying and staying abreast of policies.
Candidates are well-trained in product knowledge and customer service policies. Varied projects available, depending on your interests and best profile fit.
Requirements:
- Advanced English & French – B2
Language Interpreter
Language Specialists will provide proficient communication services in Creole – English for end-users (Consumers) by converting information from one language to another during a conversation.
Services include but are not limited to, medical, legal, and educational, among other fields or areas needed depending on each client’s specific needs.
TP Perks
Private Paid Health Insurance
In-House Hair Salon
Growth Opportunities
In-House Car Wash
Door-to-Door Transportation
TP Gaming Area
Top-Notch Performance BONUS
Batting Cage
Tuition Reimbursement
StayWell Sessions
Competitive Salary
In-House Nursery
Special Discount
Great Place to Work ® Certified
TP Courier
Our Experience
Joel Castillo
Manager of Client OPS, MID
“TP has taught me a lot, not only through the development programs, but also through every single interaction I’ve had with everybody. I have developed skills that I didn’t know I had; skills that have made me a great friend, a good husband, a better son, an exemplary leader, and now, God willing –– an awesome father. I must say, that in almost every interaction I have, in any situation, I subconsciously use the skills that I have developed here.”
- 2013, Customer Service Representative
- 2014, Team Lead
- 2016, Assistant Contact Center Manager
- 2018, Contact Center Manager
Yaneska Pérez
Regional PMO Director
“When I joined TP, I remember that I was in the Company Induction, got to meet the WFM leaders and thought, “I want to be part of the WFM team.” Six months later, I was promoted to Real Time Analyst. That experience helped me become the professional I am today by molding my character and skills while it also led to my promotion to PMO. Teleperformance has great development programs which will develop you into the leader you would like to become; you just have to want it and work for it.”
- 2013, Customer Service Representative
- 2013, WFM Real Time Activity Analyst
- 2016, Regional Project Manager